Building the exceptional teams behind tomorrow's most innovative companies.

From critical hires to strategic People leadership, Culture Impact becomes an extension of your team with minimal ramp-up and immediate impact.

The Culture Impact Approach

At Culture Impact, we believe great culture isn't created by chance. It's the result of intentional leadership, exceptional people, and the systems that support them. That’s why we partner with startups, growing teams, and founder-led businesses to build strong People Operations, attract exceptional talent, and create the foundation for sustainable growth.

We provide embedded People Operations and recruiting support designed to meet businesses where they are and support where they are going next. Whether you're making your first strategic hire, building your People Operations foundation, or scaling your team, we become an extension of your business—not just another vendor.

We focus on building sustainable people practices, hiring exceptional talent, and creating the infrastructure that helps companies grow with confidence.

Built by Experience.

Building a growing business is hard enough. Building the team behind it shouldn’t be.

Hi, I'm Kayla Florence, founder of Culture Impact. I've spent my career helping startups and growing businesses build exceptional teams and the People Operations strategy behind them—from critical hires to the leadership, structure, and people practices that help companies grow.

“Having worked across high-growth startups, I understand the pace, uncertainty, and constant prioritization founders and small leadership teams face. That's why I built Culture Impact: to provide practical, embedded People Operations and recruiting support that feels like an extension of your team, not another outside consultant.

Whether you need help making key hires, establishing your People Operations foundation, or tackling a specific project, my goal is simple: help you build a company where great people—and great culture—can thrive.

Every Growing Business Hits These Points.

If you've found yourself saying any of these, you're not alone.“These are the moments where we help founders and growing leadership teams build stronger teams and better businesses.

Recruiting has become my second full-time job.

We'll plug into your team, take ownership of recruiting, and help you hire exceptional talent—so you can get back to running your business.

Our People strategy has been… DIY.

We'll help build the people systems, processes, and foundation that support your business as it grows.

We need to hire...we just don't know where to start.

From defining the role to closing the candidate, we'll bring structure, strategy, and clarity to your hiring process.

We have a people project that's been sitting on the back burner.

Whether it's onboarding, compliance, performance management, compensation, or a handbook—we'll jump in and get it done.

We're tired of paying agency fees without getting a true recruiting partner.

Unlike contingency staffing, we work alongside your team to understand your business, strengthen your hiring process, and help you make exceptional hires.

We're too small for a full-time People leader—but too big to do it ourselves.

We bridge the gap with embedded People Operations support tailored to your stage of growth.

We needed to hire yesterday.

Growing businesses move fast—and so do we. We plug into your team quickly and start creating value from day one.

Growth has turned us into the bottleneck.

When everything depends on you, culture becomes harder to protect. We'll help build the people side of your business with the same intentionality you've given your product.

How We Partner

Whether you need ongoing support or help with a specific initiative, we'll tailor an approach that fits your business.

Not sure which approach is right for your business?
Let's talk through your goals and find the best fit.

  • Whether you need embedded recruiting, retained search, or help building your recruiting function, we'll tailor a hiring approach that fits your business.

    Learn More

  • Strategic People Operations leadership to help you build, strengthen, and scale your people function.

    Learn More

  • Need help with compensation, compliance, onboarding, performance management, handbooks, or another initiative? We'll jump in where you need us most.

    Learn More

Schedule a Discovery Call

Partnerships That Make an Impact.

  • "[Kayla] was incredibly responsive, deeply empathetic, and took the time to understand the teams needs."

    Justyn H.

  • "Kayla is an elite recruiter and attentive, savvy HR professional."

    Paige B.

  • "I was extremely impressed with her ability to think outside of the box on complex issues we came across when hiring for difficult to fill positions. "

    Danica B.

  • "Kayla juggled the challenge of overhauling our entire process for greater efficiency and candidate experience while sourcing and recruiting high-quality candidates for numerous hard-to-fill and specialty roles."

    Brittany K.

  • "Under [Kayla's] leadership, the HR department thrived, implementing innovative recruitment strategies, fostering a positive company culture, and effectively addressing employee needs."

    Jorgiana M.

  • "Kayla was a great sounding board and mediator when conflict arose."

    Karissa B.

  • "Each time [Kayla] brought forward exceptional candidates and took the time to ensure that both my team and the candidates had a top-notch experience."

    Paige B.

  • "I found Kayla to be the consummate professional, providing intelligent insights into the company's culture and teams."

    Ethan K.

  • "Kayla was instrumental in building our team and keeping our culture aligned."

    Justyn H.

  • "[Kayla] quickly took charge in streamlining and completely revamping our recruiting processes and was able to obtain buy-in from key stakeholders. "

    Matt Y.

  • "[Kayla] recruited some of our best people, creating new business growth opportunities for our company. "

    Karissa B.

  • "Kayla is often a great thought partner for brainstorming all things people, including culture initiatives, roadmaps, and hiring decisions."

    Brittany K.

  • "[kayla's] ability to navigate difficult conversations and decisions by providing strong guidance was invaluable as a recruiting partner. "

    Matt Y.

  • "[kayla's] ability to relay information, whether positive or negative, is second to none."

    Paige B.

  • "Kayla has a unique ability to understand an organization's needs both from a technical and cultural perspective, source great matches, and facilitate a fantastic hiring experience for candidates and internal partners."

    Brittany K.

  • "[Kayla] provided a safe space for others to share without judgement."

    Karissa B.

  • "Kayla also had a great impact on the candidate and hiring manager experience, ensuring each step in the process was clearly defined and every detail was taken care of."

    Matt Y.

  • "Kayla has a unique and skilled way of handling complex situations and difficult conversations that ensures resolution to any employee relations issue."

    Paige B.

  • "Kayla has played a key role in setting us up for success by discovering our next generation of talented individuals."

    Brittany K.

  • "Kayla helped me hit every one of my hiring goals last year."

    Ryan F.

  • "We had multiple candidates comment on how well organized and easy our recruiting process was."

    Danica B.

  • "[Kayla] does not shy away from ambiguity and is not afraid to be the voice of reason in difficult situations."

    Brittany K.

Ready to build what's next?

Whether you need exceptional talent, strategic People Operations, or a trusted partner to help you navigate growth, we'll meet you where you are—and help you get where you're going.

Let's Talk